IM-ON-IT –On Demand Technical Services is an app for Integrated Axis Group customers. Contact your account representative at IAG to get an account for your office. HOW IT WORKS – Pick your device and priority, select technician and how you want to connect – video, audio or schedule. Technicians who are dispatched to your office will be tracked to give you a better idea of their arrival time. Then we solve your problem and rate your satisfaction.